• Sales Operations and Training Manager

    Job Location US-NJ-Ewing
  • Overview



    Church & Dwight’s Export team conducts business in over 135 countries and represents one of the fastest growing business units within Church & Dwight.  The Sales Operations & Training Manager role is new within this team and has been created to address the rapid international expansion of Church & Dwight’s Export sales team and the brands which they are responsible for selling.



    The person in this role will serve as a critical “hub” for the entire Export team and the Sales Operations & Training Manager will be responsible for overall coordination and management of Global Export Sales Operations including regional sales tracking / reporting, advertising & promotion tracking and S&OP planning.  Additionally, the selected candidate will be responsible for creating and executing a training calendar for both distributors and Export employees that takes into consideration learning needs on existing brands, new brands, new products and Church & Dwight processes.




    Sales Tracking & Reporting

    • Create and independently maintain sales and spending dashboards. Report on sales performance weekly / monthly / quarterly to provide timely and accurate insights into sales and profit performance vs. Plan / PPR.


    Advertising & Promotion (A&P) Tracking

    • Monitor and report on A&P investment by territory and brand vs. Plan / latest PPR.
    • Work closely with regional sales and finance teams to ensure all A&P planned investments are accurately reported / accrued at monthly / quarterly close.


    S&OP Global Management

    • Coordinate and lead global S&OP meetings. Drive for constant improvement in order forecasting and processing as measured by both MAPE and customer satisfaction.
    • Serve as the key liaison between Export team and regional Demand Planners in U.S. / Europe to ensure accurate and complete communication is taking place.
    • Coordinate all forecasting activity by each Export regional sales team. Track forecast accuracy and ensure forecasts are input in a timely fashion.


    New Product Introductions / Discontinuations & Launch Project Coordination

    • Coordinate new product introductions and conduct new product training for the Export field sales force.
    • Manage Export launch activities in close partnership with International Marketing.
    • Lead special projects from time to time including integration of acquisitions.


    Distributor & Employee Training

    • Develop a training schedule for distributors in conjunction with new brand and new market launches.
    • Develop and execute regular employee training sessions designed to keep existing employees up-to-date on brands, products and processes. On-board new employees on brand fundamentals and Export processes.
    • Conduct new process training both for distributors and employees when new tools (i.e iGDW, Corevist) are being implemented.


    People Management

    • Manage and develop 2 direct reports: Training Manager and S&OP lead


    Education / Experience / Requirements:

    • College graduate required.
    • Must be self-motivated and able to work under tight deadlines both independently and as part of a team.
    • 7+ years of broad experience in sales / sales operations and/ or marketing required.
    • Specific experience working with international markets and constituents strongly preferred.  
    • Must have excellent English oral and written communications skills. 
    • The job will be based at Church & Dwight corporate headquarters in Ewing, New Jersey and will require occasional but infrequent (~5%) international travel.


    Equal Opportunity Employer/Veterans/Individuals with Disabilities.


    For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/.


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